Personal Information Collected
When you use our services or make a purchase, you voluntarily share certain personal information with us such as your name and address, and email address. We may collect additional information from you (e.g. unique device identifier, device’s operating system, or mobile carrier) if you access our sites through a mobile device. More info in Information we Collect below.
Tracking Technologies (Cookies, etc.)
We use tracking technologies such as cookies and similar technologies to measure usage during your visits to our Site and to improve our Services. More info in Tracking Technologies below.
Use and Sharing of Information
Your Information Access
You can change your personal information by contacting us. More info in Right of Access below.
Your Information Choices/Opt-Out
You can control whether you want to receive promotional communications from us. More info in Your Choices/How to Opt Out below.
INFORMATION WE COLLECT
Information we collect falls into the following categories:
Information We Collect Directly.
You can browse our Site or use our Services without telling us who you are or revealing any personal information. You may choose to provide additional information when you communicate with us or otherwise interact with us. The personal information you provide may include:
Contact Information: When signing up to receive information from us, you may provide your contact information and email address.
Financial Information: If you order online from our Site, you are ordering through a third party online service. If you order a a gift card online, you must provide financial information in order to make the purchase and for us to fulfill your order. Your financial information is provided directly to our third-party payment processor who may retain your financial information on our behalf.
Transaction Information: We may maintain a record of your purchases from us. We may also retain your communications with us and our responses.
Information We Collect Automatically.
When you access our Site or use our Services, we (or our third-party analytics provider) may collect information about your device and usage of the Services. We may use a variety of technologies (collectively, “Tracking Technologies”) to collect some of this information. Our use of Tracking Technologies is discussed further below and in more detail in Tracking Technologies and Analytics Services Section below.
We may use Tracking Technologies to automatically collect the information described below:
Device Information. We may collect certain information about the device you use to access the Site, including but not limited to IP addresses for your devices, unique device identifiers, browser types and browser language.
User History: We may log certain usage information about your use of the Services, which may include a history of the pages you view on your device, and the log files will automatically be collected and are sent to our servers when your device syncs up for the latest content available.
Mobile/Location Information. We may collect additional information from you if you access the Site through a mobile device, for example your unique device identifier, device’s operating system, mobile carrier, or location when you opt in for us to do so. However, the degree to which your location can be identified depends on the device you are using (e.g., laptop, smartphone, tablet) and how you are connected to the internet (e.g., via cable broadband connection, Wi-Fi, etc.). If you enable location sharing we may collect location data periodically. We may also collect your location information from your IP address or zip code. Depending on the platform you use to access the Services (e.g., Apple™ iOS, Google™ Android, Windows, etc.) you may be able to control from within the settings on your wireless device whether location data is collected.
Information We Collect from Third Party Sources
Third Party Sources. From time to time we may obtain personal information about you from third party sources, such as public databases or social networking services and third-party service providers. We use this information, alone or in combination with other information (including personal information) we collect, to enhance our ability to enhance the Services we provide to you.
Social Networking Accounts. In addition, when you choose to access any of our social networking accounts or use one of our hashtags, or otherwise engage with the Services through third party social media platforms, you may be allowing us ongoing access to certain information stored on those platforms. In addition, as you interact with the Services, you may also be providing information about your activities to the third party social networking platforms, as applicable. You should make sure that you are comfortable with the information such social networking services may make available to us by visiting the applicable platforms’ privacy policies and/or modifying your privacy settings directly with those platforms.
HOW WE USE THE INFORMATION WE COLLECT
We may use the personal information that we collect, create or derive through the Services for a range of reasons, including:
- To provide the products and services you request, process transactions and send you related information, including confirmations and receipts.
- To provide support and improve the Services and to manage system administration and security.
- To respond to your comments, inquiries and requests and provide customer service.
- To link or combine information that we collect directly with information from third-party sources to provide you with better service.
- To send you marketing communications. Please see Your Choices/How to Opt-Out Section below.
- To send you e-mails and newsletters. Please see Your Choices/How to Opt-Out Section below.
- To perform statistical, and marketing analyses of user behavior.
- To manage your account and send you administrative messages.
- To comply with or enforce legal requirements, agreements and policies.
- To carry out any other purpose for which the information was collected.
HOW WE SHARE INFORMATION
Process Payments. Information may be disclosed to process credit card transactions, which are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. In addition, we may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or to update your billing information.
Third Parties Providing Functionality. We may work with third parties to provide certain functionalities on the Site and to improve its effectiveness and content. Separate and distinct from information City Limits Diner shares with third parties, third party companies may also use Tracking Technologies to independently collect and store information about you when you access the Site and may combine this information with information they collect from other sources. Please note, we do not control Tracking Technologies used by third parties, and their use may be governed by the privacy policies of the third parties employing the Tracking Technologies.
Mobile Carriers. If you access the Site through a mobile device or app, we may also share your information with mobile carriers, operating systems and platforms.
Service providers. Sometimes we need to share your information with our third-party service providers, who help us provide and support the Services and other business functions. For example, we may use service providers to assist with the following: analyzing data, hosting data, engaging technical support, delivering content and email distribution.
Organizational Changes: Should City Limits Diner undergo a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation, City Limits Diner’s accumulated customer information will be treated as an asset and, like other business assets, subject to transfer to or acquisition by a third party. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.
With Your Consent or at Your Direction. We may share and disclose your personal information if you consent or direct us to do so.
TRACKING TECHNOLOGIES AND ANALYTICS SERVICES
We and our third-party partners and vendors may use Tracking Technologies, such as cookies, pixels and web beacons, and collect and store information about you when you use or interact with our Services or our first party marketing communications. These third parties automatically receive your IP address or mobile device identifier when this happens. They may also use Tracking Technologies to measure the effectiveness of our Services and our advertisements.
Analytics. Google performs analytics on some of the Services. We and our vendors, including but not limited to Google, use first-party cookies (such as the Google Analytics cookie) to help implement these services. To learn more about your choices and in particular Google’s currently available opt-outs for the Web, please see Your Choices/ How to Opt-Out Section below.
YOUR CHOICES/HOW TO OPT-OUT
Emails and Newsletters/Opt-out Links. Any recipient of promotional emails or electronic newsletters may opt out of receiving them at any time. To opt out of receiving promotional emails or newsletters, follow the unsubscribe instructions located near the bottom of each newsletter or promotional email, or newsletter. You may also opt out of receiving marketing emails by emailing us at: Privacy@livanosrestaurantgroup.com
Transactional Emails. Please note that even if you opt out of receiving promotional emails from us, you may still receive transactional receipts and other administrative emails.
Turning Off Tracking Technologies. You can choose to have your computer warn you each time a persistent or session cookie is being sent, or you can choose to turn off such cookies through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. It is important to remember that many of City Limits Diner’s services may not function properly if your cookies are disabled.
Browser “Do Not Track” Signals. Some third party browsers provide “do not track” machine readable signals for websites, which are automatically applied by default and therefore do not necessarily reflect our visitors’ choice as to whether they wish to receive advertisements tailored to their interests. As a result, we do not respond to these signals.
Google Opt-Outs. Google is one of the companies that we use to perform analytics on some of the Services. To learn about Google Analytics’ currently available opt-outs for the Web, go to https://tools.google.com/dlpage/gaoptout
RIGHT OF ACCESS
You may access, correct or update the information you have provided to us. City Limits Diner takes reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date. You can update your account information by emailing us at: Privacy@livanosrestaurantgroup.com You may also contact us at any time by using the contact details provided in the Contact Us Section below.
LINKS TO OTHER WEBSITES
HOW WE KEEP YOUR INFORMATION SECURE
We implement security measures to protect against the loss, misuse and alteration of personal information under our control. We use “Secure Socket Layers” or SSL to protect your financial information when collecting and transmitting your billing information to our payment processor. Please understand, however, that while we try our best to safeguard your personally identifiable information once we receive it, no transmission of data over the Internet or any social media or other public network can be guaranteed to be 100% secure.
Our Services are directed at a general audience and not directed to those under the age of 18. City Limits Diner asks that minors not submit any personal information. City Limits Diner does not knowingly collect personal information from individuals under 18 years of age.
HOW LONG DO WE RETAIN YOUR INFORMATION
DISPUTE RESOLUTION/ ARBITRATION/ LIMITATION OF LIABILITY
If you have any questions or comments or you have a concern about the way in which we have handled any privacy matter, please contact us using the details below.
Privacy@livanosrestaurantgroup.com or City Limits Diner, 200 Central Avenue, White Plains, NY 10606.
Copyright © 2018, Livanos Restaurant, Inc. All rights reserved.